Regency Cafe London – Privacy Notice
Last Updated: November 11, 2024
Introduction
Welcome to Regency Cafe London’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal information when you visit our cafe, use our website, or interact with our services.
Who We Are
- Business Name: Regency Cafe London
- Location: 17-19 Regency Street, Westminster, London
- Contact Email: contact@regencycafelondon.co.uk
Information We Collect
1. Information You Provide Us
When you interact with our services, we may collect:
- Name and contact details
- Booking information
- Dietary requirements
- Payment information
- Email correspondence
- Feedback and reviews
- Special requests or preferences
2. Information Automatically Collected
When you use our website:
- IP address
- Browser type
- Device information
- Cookies data
- Usage data
3. Social Media
When you interact with our social media presence:
- Public profile information
- Comments and interactions
- Messages you send us
How We Use Your Information
We use your information to:
- Provide Our Services
- Process your bookings
- Handle your orders
- Respond to your inquiries
- Manage your requests
- Improve Our Services
- Analyze customer preferences
- Enhance menu offerings
- Improve customer service
- Develop new features
- Communications
- Send booking confirmations
- Respond to your questions
- Share updates and news
- Send promotional materials (with consent)
Legal Basis for Processing
We process your data based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Your consent
Data Sharing and Disclosure
We may share your data with:
- Payment processors
- Booking system providers
- IT service providers
- Legal authorities (when required)
We never:
- Sell your personal data
- Share data with unauthorized parties
- Use data for unspecified purposes
Data Security
We implement appropriate security measures:
- Secure data storage
- Limited access controls
- Regular security updates
- Staff training on data protection
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Withdraw consent
- Object to processing
- Request data portability
Cookies Policy
We use cookies to:
- Improve website functionality
- Analyze user behavior
- Remember preferences
- Enhance user experience
You can control cookies through your browser settings.
Data Retention
We retain your data:
- As long as necessary for our services
- As required by law
- Until you request deletion
Children’s Privacy
We do not knowingly collect data from children under 16.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
International Data Transfers
We primarily store data within the UK/EEA. Any international transfers comply with relevant data protection laws.
Changes to This Policy
We may update this policy occasionally. Significant changes will be notified to you.
Contact Us
For privacy-related queries:
- Email: contact@regencycafelondon.co.uk
- Subject line: “Privacy Query”
- Address: 17-19 Regency Street, Westminster, London
Complaints
You have the right to complain to:
- Our data protection team
- The Information Commissioner’s Office (ICO)
Additional Information
Marketing Communications
We only send marketing communications with your explicit consent. You can opt out at any time.
CCTV
Our premises use CCTV for security purposes. Footage is retained for 30 days unless required for legal purposes.
Website Analytics
We use analytics tools to improve our website. Data is anonymized where possible.
This privacy policy was last updated on November 11, 2024. Please check back regularly for updates.
